Question 1

How can I book a maid service with Sweep-it?

Accepted Answer

Booking a service with Sweep-it is simple! Online Booking: Go to www.sweep-it.com, click on the booking option, select the service you need, and submit your request. Our relationship manager will find a suitable housemaid and reach out to you. Phone Booking: Prefer a call? Contact our customer care at 705-777-0060/61 to book your service. Sweep-it makes it easy for you!

Question 2

Do I need to register to use Sweep-it services?

Accepted Answer

For ad hoc services, no registration is needed—just book and enjoy! For daily services, registration is required to ensure smooth and reliable service.

Question 3

Q: What are the registration charges for Sweep-it?

Accepted Answer

💫 Cleaning & Cooking Services Plan – ₹199
Get daily help with household cleaning and cooking.
🌟 Full-Day Care Services Plan – ₹299
Includes complete support throughout the day – cleaning, cooking, and care.
🆓 Ad-hoc One-Time Service – ₹0
Need help just once? We’re happy to assist – no registration charges!
Choose the plan that suits your lifestyle – Sweep-IT is here to make your home life easier!

Question 4

Can I get a refund on registration charges?

Accepted Answer

Yes, Sweep-it follows a "No service, no charges" policy. If we can't provide a housemaid, your registration fee will be refunded after deducting transaction processing charges.

Question 5

Q: Is it safe to hire maids, helpers, or cooks from Sweep-it?

Accepted Answer

Absolutely! Sweep-it ensures safety and reliability through a rigorous process:
Every housemaid undergoes a thorough background check using Aadhar verification and local address confirmation.
They pass an extensive onboarding and training process before being assigned to you.
Your peace of mind is our priority!

Question 6

Q: How much does a Sweep-it service cost?

Accepted Answer

The pricing depends entirely on your requirements:
Ad hoc services and daily services have different pricing models.
For a detailed cost breakdown, reach out to our customer care team—they’ll provide the best insights for your needs.
Once you book a service, you’ll receive all the details on your registered email, mobile, and WhatsApp.

Question 7

Q: Are housemaids provided by Sweep-it reliable?

Accepted Answer

Absolutely! Sweep-it ensures trust and quality through a rigorous multi-step process:
Every housemaid undergoes an intensive background check, including Aadhar verification and local address confirmation.
They complete a detailed training program to meet professional standards before being assigned.
The process includes registration → verification → training, ensuring only qualified and reliable individuals are sent to your home.
We continuously mentor and refine our team based on client feedback, ensuring consistent service quality.
Your peace of mind is our priority!

Question 8

What should I do if I'm not happy with the service?

Accepted Answer

We take quality seriously at Sweep-it. If you're not happy with the service, we offer a housemaid replacement based on your subscription plan. To request a replacement, contact your relationship manager or email us at support@sweep-it.com. We're here to ensure you get the best service for your home!

Question 9

What if a housemaid doesn't show up for my service?

Accepted Answer

If a housemaid doesn't show up, we'll prioritize assigning a replacement as soon as possible. If we can't resolve the issue, we'll initiate a refund according to our customer-focused refund policy. Your satisfaction is our priority!

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